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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form missing

    Asked by TEAGrant on October 21, 2015 at 06:40 PM

    Greetings,

    I have three forms I've created in JotForm, that I modify for use every once in awhile.  When I logged in today, I cannot see any of the form parts, and when I open the link to the live form all that appears is the blue background.  All of the previous submission info has also disappeared.  I have tried to access the forms in both Chrome and Firefox.  Do you have suggestions, or will I need to create an entirely new form?

    Thanks for any help or information you can provide.

    Regards,

    Carin

    Page URL:
    https://form.jotform.com/43448182835158

    new form JotForm create thanks
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 22, 2015 at 12:01 AM

    Hi Carin,

     

    Sorry for the inconvenience. This issue has now been fixed. You  forms and submission data are now accessible.

     

    Do let us know if you need further assistance.
    Regards.