Form missing

  • Profile Image
    Asked on October 21, 2015 at 06:40 PM


    I have three forms I've created in JotForm, that I modify for use every once in awhile.  When I logged in today, I cannot see any of the form parts, and when I open the link to the live form all that appears is the blue background.  All of the previous submission info has also disappeared.  I have tried to access the forms in both Chrome and Firefox.  Do you have suggestions, or will I need to create an entirely new form?

    Thanks for any help or information you can provide.



  • Profile Image
    Answered on October 22, 2015 at 12:01 AM

    Hi Carin,


    Sorry for the inconvenience. This issue has now been fixed. You  forms and submission data are now accessible.


    Do let us know if you need further assistance.