Account over quota?

  • UNSWACAP
    Asked on October 21, 2015 at 6:53 PM

    Hi there

     

    I have received a message that my account is over quota.  I think this is a mistake - my account is displaying that we have received 135 submissions but we only have 45 actual submissions.  I am not sure why it is saying that there are 90 unread submissions, which in fact don't exist.

     

    Could you please rectify?  Grateful for your help.

     

    Kind regards

    UNSWACAP

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  • Chriistian Jotform Support
    Replied on October 22, 2015 at 12:59 AM

    Hi,

    Sorry for the inconvenience. This issue has now been fixed. Kindly check it on your end.

     

    Do let us know if you need further assistance.
    Regards.