What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have already upgraded my account and it's telling me it's going to disable because I reached my limit.

    Asked by tomarabarda on October 21, 2015 at 10:06 PM

    I already upgraded on October 20th and I have your confirmation congratulating me on my upgrade, but my account is saying that I need to upgrade.  Can you help me out.



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    Answered by Sammy on October 22, 2015 at 04:15 AM

    I have corrected your subscription its should now be on the bronze plan you paid for.

    Kindly confirm if this reflects correctly on your end.