What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I have already upgraded my account and it's telling me it's going to disable because I reached my limit.

    Asked by tomarabarda on October 21, 2015 at 10:06 PM

    I already upgraded on October 20th and I have your confirmation congratulating me on my upgrade, but my account is saying that I need to upgrade.  Can you help me out.

     

    thanks,

    my account upgraded upgraded my account and
  • Profile Image

    Answered by Sammy on October 22, 2015 at 04:15 AM

    I have corrected your subscription its should now be on the bronze plan you paid for.

    Kindly confirm if this reflects correctly on your end.