What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    ASAP:Account over quota?!

    Asked by acactw on October 22, 2015 at 02:16 AM

    It occurs a troubling issue at the form just now.
    There are in fact only 25 submisisions , but  it shows there are 751 submissions which
    surpass the submission limit we have.
    We can't submit anything now. 

    Please try to fix this ASAP.

    Page URL:
    http://www.jotform.me/form/52662665801458

    Submissions in how submission limit can't submit shows
  • Profile Image

    Answered by Sammy on October 22, 2015 at 05:02 AM

    I have corrected the submissions count for your form and account, kindly confirm if it is back to normal.

    Do let us know if you encounter any other issues.