What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    File Upload

    Asked by Saul on October 22, 2015 at 04:16 AM
    Can users upload supporting documentation to be included with the form submission or application. 
    file upload
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    JotForm Support

    Answered by Chriistian on October 22, 2015 at 04:26 AM

    Hi,

     

    Yes, you can add an Upload field in your form where user can upload files.

     

     

    Do let us know if you need further assistance.
    Regards.

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    Answered by Saul  on October 22, 2015 at 07:59 AM

    Hi.

     

    are the uploaded documents also encrypted?

    is it possible to deleted the submitted application and uploaded files at some point?

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    JotForm Support

    Answered by Chriistian on October 22, 2015 at 09:16 AM

    Hi,

     

    Unfortunately, uploaded files/documents are not encrypted even if you use the encrypted form feature in JotForm. It is possible to delete the submission data and uploaded files at any time you wish. Please note that deleting submission data will permanently delete them from our system and once deleted there is no way to restore them.

     

    Do let us now if you need further assistance.
    Regards.