want to delay a feedback from tab from appearing on my site

  • Profile Image
    russbanner
    Asked on October 22, 2015 at 04:32 AM

    Hi there

    I am using the tabs on the feedback form to offer clients quote and also discount offers is there anyway i can delay the tab appearing? or have a pop up box appearing automatically?

    http://www.jotform.com//?formID=52935280618965

    thanks

     

    Russ

     

     

  • Profile Image
    Chriistian
    Answered on October 22, 2015 at 06:14 AM

    Hi Russ,

     

    If you want to automatically show the form popup box in your feedback code, you can try to embed your form using this code instead:

    <script src="https://form.jotform.com/static/feedback2.js?3.3.REV" type="text/javascript"> new JotformFeedback({ formId: "52935280618965", buttonText: "Discount Offer", base: "https://form.jotform.com/", background: "#800080", fontColor: "#FFFFFF", buttonSide: "bottom", buttonAlign: "center", type: false, width: 500, height: 500, openOnLoad:true }); </script>

    The logic is basically the same on the lightbox popup. You can check this article for more information: How to Auto popup a Lightbox Form.

     

    Do let us know if you need further assistance.
    Regards.

     

     

  • Profile Image
    russbanner
    Answered on October 22, 2015 at 06:46 AM

    Hi Christian

    How would I add a delay in that box to make that appear say 20 seconds later?

    works a treat by the way.

     

    Russ

  • Profile Image
    Chriistian
    Answered on October 22, 2015 at 08:29 AM

    Hi Russ,

     

    Can you try the following steps and see if it will work?

    1. Use the original code again (remove openOnLoad:true)

    <script src="https://form.jotform.com/static/feedback2.js?3.3.REV" type="text/javascript"> new JotformFeedback({ formId: "52935280618965", buttonText: "Discount Offer", base: "https://form.jotform.com/", background: "#800080", fontColor: "#FFFFFF", buttonSide: "bottom", buttonAlign: "center", type: false, width: 500, height: 500 }); </script>

    2. Add additional script to open the pop-up box after 20 seconds upon load.

    <script language="JavaScript">

    var delayseconds = 20; //seconds to delay

    function pause() {

        myTimer = setTimeout('whatToDo()', delayseconds * 1000)

    }

    function whatToDo() {

        document.getElementById('jotform-feedback-52935280618965').click();

    }

    window.onload = pause;

     

    </script>

     

    Do let us know if you need further assistance.
    Regards.