What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Recover deleted submissions

    Asked by harrisoncameras on October 22, 2015 at 04:36 AM
    Submissions
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    Answered by sonysworld on October 22, 2015 at 04:43 AM

    once deleted, its lost permanently.

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    Answered by Mike  on October 22, 2015 at 04:54 AM
    Sonysworld, please make sure you can back-up your answer. What you said is wrong and you are misinforming a JotForm user. Deleted forms can be restored. Only when they are purged that it cannot be reversed. Please read the user guide to get more acquainted with the platform. http://www.jotform.com/help/134-How-to-Restore-Deleted-Forms
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    Answered by Sammy on October 22, 2015 at 06:22 AM

    There are actually two scenarios that can involve form deletions.

    1. When a form is deleted thee submissions are removed along with it, it is then placed in the trash folder where it can be restored along with the submissions. If the trash folder is purged the restoration will not be possible.

     

    2. The second scenario entails deletion of the submissions under a form's submissions section, in this section the deletion is permanent and immediate. It is not reversible