Recover deleted submissions

  • harrisoncameras
    Asked on October 22, 2015 at 4:36 AM
  • sonysworld
    Replied on October 22, 2015 at 4:43 AM

    once deleted, its lost permanently.

  • Mike
    Replied on October 22, 2015 at 4:54 AM
    Sonysworld, please make sure you can back-up your answer. What you said is wrong and you are misinforming a JotForm user. Deleted forms can be restored. Only when they are purged that it cannot be reversed. Please read the user guide to get more acquainted with the platform. http://www.jotform.com/help/134-How-to-Restore-Deleted-Forms
  • Sammy
    Replied on October 22, 2015 at 6:22 AM

    There are actually two scenarios that can involve form deletions.

    1. When a form is deleted thee submissions are removed along with it, it is then placed in the trash folder where it can be restored along with the submissions. If the trash folder is purged the restoration will not be possible.

     

    2. The second scenario entails deletion of the submissions under a form's submissions section, in this section the deletion is permanent and immediate. It is not reversible

    Recover deleted submissions Image 1 Screenshot 30

    Recover deleted submissions Image 2 Screenshot 41