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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I need the subscription only for 1 month

    Asked by sonysworld on October 22, 2015 at 04:41 AM

    Hi, 

    I am using the free plan but this month, i had already exceeded my limits and so just made a monthly payment for the BRONZE plan.

    I do not require the plan to extend beyond 1 month; so do i need to cancel this manually ?

     

    Please Advice.

    Sony.

    exceeded and extend beyond extend
  • Profile Image

    Answered by Sammy on October 22, 2015 at 06:08 AM

    Hi Sony,

    You can initiate the cancellation form your account by selecting the free plan under you Account's Billing section.

     

    When you do this the downgrade will be scheduled to be effected at the end of the billing period so you wont be charged again for a subsequent renewal.

    Do let us know if you are charged at the end of the billing period and we will address the situation.