I need the subscription only for 1 month

  • sonysworld
    Asked on October 22, 2015 at 4:41 AM

    Hi, 

    I am using the free plan but this month, i had already exceeded my limits and so just made a monthly payment for the BRONZE plan.

    I do not require the plan to extend beyond 1 month; so do i need to cancel this manually ?

     

    Please Advice.

    Sony.

  • Sammy
    Replied on October 22, 2015 at 6:08 AM

    Hi Sony,

    You can initiate the cancellation form your account by selecting the free plan under you Account's Billing section.

    I need the subscription only for 1 month Image 1 Screenshot 30

    I need the subscription only for 1 month Image 2 Screenshot 41

     

    When you do this the downgrade will be scheduled to be effected at the end of the billing period so you wont be charged again for a subsequent renewal.

    Do let us know if you are charged at the end of the billing period and we will address the situation.