What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can not Upload Image

    Asked by bc2117 on October 22, 2015 at 07:16 AM

    Hello, formulaire edit customer mail

    If i click the link to download, this appear in my screen..

    my account type PREMIUM ???



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    JotForm Support

    Answered by beril on October 22, 2015 at 07:39 AM


    When I logged in to your account, I see that you have 67 forms.

    Can you provide us name or ID of your form?

    When I've logged in to your account, I've checked your form which is http://www.jotformpro.com/form/51593015577964. I am able to upload file on my end.

    Please, provide more details of your concern. You can send the screenshot of your issue. This will help us better analyze the problem.

    I will wait for your reply.

    If you have any question or issues, please do not hesitate contacting us. We will be glad to assist you.