What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Why did my forms move from separate folders?Asked by rlzolinas on October 22, 2015 at 08:30 AM
I have all of our forms separated by department, why recently have they been dumped out of the folders and back into the general repository?
I started to move some of them back, but would like to know why this happened? We have some users that manage their own folders and I was receiving calls asking why they were moved on the 20th?
We had a database update and probably this situation was a result of it. Please accept our apologies for the inconvenience of this situation.
I checked the account and only 8 forms are outside folders. Is this situation solved by now?
We'll wait for more details to proceed.
Yes, thank you!