Why did my forms move from separate folders?

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    Asked on October 22, 2015 at 08:30 AM

    I have all of our forms separated by department, why recently have they been dumped out of the folders and back into the general repository?

    I started to move some of them back, but would like to know why this happened? We have some users that manage their own folders and I was receiving calls asking why they were moved on the 20th?


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    Answered on October 22, 2015 at 10:42 AM

    We had a database update and probably this situation was a result of it. Please accept our apologies for the inconvenience of this situation.

    I checked the account and only 8 forms are outside folders. Is this situation solved by now?

    We'll wait for more details to proceed.

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    Answered on October 22, 2015 at 10:46 AM

    Yes, thank you!