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  • Profile Image

    My forms isn't working properly after the layout change

    Asked by cgpi on October 22, 2015 at 08:41 AM

    Good morning,

     

    My forms isn't working properly after the layout change, they are all messed, and the items in the home page are not showing.

     

    The roll bar is not appearing too.

    What can I do? This form is very important for me, can you please help me asap?

     

    Thanks in advance

    Page URL:
    https://form.jotformz.com/52745660473662

    form not working layout changes
  • Profile Image
    JotForm Support

    Answered by Welvin on October 22, 2015 at 11:12 AM

    I've fixed it for you. You have a rule that is setup to hide the first field (Onde você trabalha?) when it's empty.

    I have deleted that rule.

    Thanks

  • Profile Image

    Answered by cgpi on October 22, 2015 at 05:40 PM

    In previous layout this rule was working.

    Than you very much!

  • Profile Image
    JotForm Support

    Answered by Kiran on October 22, 2015 at 11:00 PM

    You are welcome. When the form is loaded, the radio buttons are not selected unless default selected value is specified from its properties. So, while we have a condition to hide the field when it is empty, form hides the field as the it is loaded. As a fix, the action item to hide this field is removed from the condition.

    Let us know if you need any further assistance. We will be happy to help.