Still having problem findind my new submissions

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    dsolder
    Asked on October 22, 2015 at 08:44 AM

    I have looked under my forms under submissions, but can only find older forms that were imported from FormsCentral.  I cannot see the new submissions anywhere.  Screen print attached.  Thanks.

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    Kiran
    Answered on October 22, 2015 at 11:16 AM

    Recently we had a database switch which may be causing this issue. Sorry for the inconvenience this may have caused you. I've tried fixing it from my end.

    Also, I notice that there are two different forms with the same title COB 2015. The submissions being displayed from the email screenshot seems to be related to http://www.jotform.co/form/51475548344865.

    Please check and let us know if the issue still persists. We will be happy to take a look again.

    Thank you!