Still having problem findind my new submissions

  • Profile Image
    Asked on October 22, 2015 at 08:44 AM

    I have looked under my forms under submissions, but can only find older forms that were imported from FormsCentral.  I cannot see the new submissions anywhere.  Screen print attached.  Thanks.

  • Profile Image
    Answered on October 22, 2015 at 11:16 AM

    Recently we had a database switch which may be causing this issue. Sorry for the inconvenience this may have caused you. I've tried fixing it from my end.

    Also, I notice that there are two different forms with the same title COB 2015. The submissions being displayed from the email screenshot seems to be related to

    Please check and let us know if the issue still persists. We will be happy to take a look again.

    Thank you!