What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My changes are not saving :-(

    Asked by awlmc on October 22, 2015 at 09:49 AM

    Hello,

    I have made several changes to my form, clicked save then when I retuned only the date time stamp was actually changed.

    Now the save icon is just spinning.

    Is there a problem with the site?

    Please advise.

    Thank you,

    Jeanne App

    problem app icon time stamp
  • Profile Image

    Answered by Carina on October 22, 2015 at 12:06 PM

    Hello Jeanne

    We don't have any information regarding that, but by what you report it seems that your session ended and that you need to log in again. 

    You can check this by opening a new browser window of Jotform and see if it's displaying the login message on the top of the screen:

    Let us know if the problem persists.