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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not seeing the form I created

    Asked by racheavictoria on October 22, 2015 at 10:25 AM



    I am not seeing the form I created. Can you assist?


    The form was on this page http://www.dekalbchamber.org/dekalb-housing-initiative/ but it is not displaying nor am I seeing it in my account. Did something happen with the form?

    Page URL:

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    JotForm Support

    Answered by BDAVID on October 22, 2015 at 01:04 PM

    There have been a database maintenance that caused the issue, but this has been fixed now, and I have put your account to sync with our database, so  you should see this fixed in a few minutes an hour max.  

    Let us know if you need more help, we will be glad to assist you.

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    Answered by Deborah.Miller on October 22, 2015 at 01:24 PM


    am having this same issue on form https://form.jotform.com/42535031123945. Our other forms appear to be working
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    JotForm Support

    Answered by BDAVID on October 22, 2015 at 02:31 PM

    @Deborah.Miller, thanks reporting this, you concern will be addressed on separate thread here: http://www.jotform.com/answers/687819