What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Premium Upgrade

    Asked by capitano83 on January 17, 2012 at 10:44 AM

    Dear JotForm provider,


    I'd like subscribe a Premium account for this month,

    so i'd like to know which is the period of 1-month subscription of Premium account.


    I will finish the 31th of this month or it will be finish 30 days from the subscription?


    Thank you for a quickly replay.

  • Profile Image

    Answered by fxr on January 17, 2012 at 05:05 PM

    Sorry about the slowish response. 

    We are extremely busy today and our paying subscribers get priorty support. 


    It will finish one month from the payment of the subscription. e.g say so subscribed on the 21th Jan, your subscription will be due for renewal on the 21st Feb, should you cancel before then, you will be downgraded on the 22nd Feb. 

    Hope that makes sense, let us know if you have any further questions or concerns.