What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
To my understanding it seems that you want to cancel your jotform subscription plan.
I see you paid with paypal so to ensure that this is cancelled properly please refer to this guide here https://www.jotform.com/help/336-How-can-I-cancel-my-PayPal-subscription for further instructions.
Though, it seems that you may have possibly already done this as your account shows that you are marked as cancelled and scheduled to downgrade on 10/27/15.
If you have any other questions or concerns then do let us know.