What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    When does our monthly cycle end?

    Asked by sashuser on October 22, 2015 at 01:16 PM

    Hello,  Our account is saying we are almost out of space.  Does this mean submission or storage space (i.e. too many forms or saved submissions?)    Also, how do we find out when our monthly cycle ends?    I believe we are close so we''ll be fine but want to make sure.

     

    Thank you!

    end cycle Submissions storage space find saved
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    JotForm Support

    Answered by david on October 22, 2015 at 03:57 PM

    Hi,

    You are almost over your limit for submissions.  You can have as many forms and submissions as you would like stored in your account.  Only file uploads associated with your submissions count towards storage, currently you are at 0.  However, for your monthly submissions, you are at 988/1175.

    The limits for all accounts reset on the 1st day of each month, regardless of when the subscription was created.  The next reset will be November 1st.

    To say thank you for subscribing for a year, I gave you an extra 100 submissions this month.  Hopefully that should be enough to get you through.

    If you have any further questions, let us know and we will be happy to help.