When does our monthly cycle end?

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    Asked on October 22, 2015 at 01:16 PM

    Hello,  Our account is saying we are almost out of space.  Does this mean submission or storage space (i.e. too many forms or saved submissions?)    Also, how do we find out when our monthly cycle ends?    I believe we are close so we''ll be fine but want to make sure.


    Thank you!

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    Answered on October 22, 2015 at 03:57 PM


    You are almost over your limit for submissions.  You can have as many forms and submissions as you would like stored in your account.  Only file uploads associated with your submissions count towards storage, currently you are at 0.  However, for your monthly submissions, you are at 988/1175.

    The limits for all accounts reset on the 1st day of each month, regardless of when the subscription was created.  The next reset will be November 1st.

    To say thank you for subscribing for a year, I gave you an extra 100 submissions this month.  Hopefully that should be enough to get you through.

    If you have any further questions, let us know and we will be happy to help.