What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Conditions not triggering on fields with default values on initial load

    Asked by xumanudi on October 22, 2015 at 01:44 PM


  • Profile Image
    JotForm Support

    Answered by Charlie on October 22, 2015 at 01:49 PM

    Apologies if I failed to notice the other issue. It seems like the conditions are not triggering on initial load when the fields have a default value on them. That is why there is a need to reselect the radio buttons.

    Our developers are already aware of this issue, we will update you as soon as the problem has been fixed.

    Apologies again for the inconvenience.

  • Profile Image

    Answered by xumanudi on October 22, 2015 at 01:53 PM

    ok, i will wait

  • Profile Image
    JotForm Support

    Answered by Charlie on October 22, 2015 at 03:00 PM


    We just received report from our developers that the problem regarding conditions not working on initial load has now been fixed. I checked this form and is now working as expected: https://form.jotform.com/50945662158967.

    However, this thread issue http://www.jotform.com/answers/687348, is still not resolved and is currently being investigated.

    Apologies for the inconvenience.