- ETreuilAsked on October 22, 2015 at 02:00 PM
- JotForm SupportMikeAnswered on October 22, 2015 at 04:36 PM
We are sorry for the inconveniences caused.
That was a submissions counter error related to our recent database maintenance. The counter has been fixed now.
If you need any further assistance, please let us know.
- ETreuilAnswered on October 22, 2015 at 05:45 PMBut it appears I have lost a number of forms that were sent back. I have
emails that people responded but I don't have their forms on Jotform.
- JotForm SupportjonathanAnswered on October 22, 2015 at 11:29 PM
Can you please confirm if the problem still exist?
I just checked your account and forms, and I see the account active and available.
I check on your My Forms page http://www.jotform.com/myforms/ and I can see your forms.
There is one form that is disabled, but you can enable it using the Enable button on top.
Hope this help. Inform us if issue persist.