What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is support not working

    Asked by spike112311 on October 22, 2015 at 02:23 PM

    i have several forms that use zapier to move data, and as of this morning zapier isn't receiving data from jotform?  is it broken.


    I also have a form that sends data to highrise, and highrise has stopped receiving data from jotform as well.


    none of the integrations are working, can you assist?

    I've contacted both highrise and zapier, they are telling me that their are no submissions, or no data from jotform.  Yet, i'm getting email confirmations from jotform, and I can see submissions.


    Can you help?

    Thank you,

    Mike F

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    JotForm Support Manager

    Answered by Jeanette on October 22, 2015 at 04:37 PM

    Hello Mike, you should get an answer in the previously opened thread, opening multiple threads won't speed up an answer as we process in the order they are coming.