Is support not working

  • spike112311
    Asked on October 22, 2015 at 2:23 PM

    i have several forms that use zapier to move data, and as of this morning zapier isn't receiving data from jotform?  is it broken.

     

    I also have a form that sends data to highrise, and highrise has stopped receiving data from jotform as well.

     

    none of the integrations are working, can you assist?

    I've contacted both highrise and zapier, they are telling me that their are no submissions, or no data from jotform.  Yet, i'm getting email confirmations from jotform, and I can see submissions.

     

    Can you help?

    Thank you,

    Mike F

  • Jeanette JotForm Support
    Replied on October 22, 2015 at 4:37 PM

    Hello Mike, you should get an answer in the previously opened thread, opening multiple threads won't speed up an answer as we process in the order they are coming.