What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded a few days ago to stop my link from being disabled - i recei

    Asked by jphughes21 on October 22, 2015 at 02:25 PM

    I upgraded a few days ago to stop my link from being disabled - i received the payment verification and the funds have been deducted from my account - now today I receive another email advising the link is going to be disabled because I haven't upgraded. Please look into this and update my account accordingly ASAP.

    This is a re-post of a comment on How to Upgrade My Account

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    JotForm Support Manager

    Answered by Jeanette on October 22, 2015 at 04:34 PM

    The account jphughes21 was successfully upgraded, please do log out and login back again.