What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Integration with box folder happens sometimes, not other times??

    Asked by Mittleman on October 22, 2015 at 07:46 PM
    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on October 23, 2015 at 04:05 AM

    Sorry for inconvenience this may caused you. 

    I saw that you integrated your form with Box. Can you please check if yours username and password are correct? If they are not good you can not pass authentication. To check if your Integration is setup good please read this articles:



    Is there any specific time frame when you did not get submissions? 

    You can also try to re-integrate Box.