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sharidzAsked on October 22, 2015 at 10:08 PM
The PDF Forms, despite all the fields are filled, I am getting this response and the fileds look dofferent after I click submit.
Can you advise me what is the issue and how to rectify it?
I have done this previously and there was no issue.
Awaiting your feedback.
Thank you.
Regards
Sean
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SammyReplied on October 23, 2015 at 5:35 AM
Hello Sean, I did test a copy of the PDF form and found the cause of the issue.
The cause is in the firs check-box Other" field, it is being evaluated by the PDF JavaScript as a separate required field.
You can optionally turn off the require parameter generate the PDF then turn it back on for the online form.
The red fields in the PDF indicate a required field.
Regarding the second portion of your question, what aspect of the fields appear different for you on clicking submit?