What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can not see all the submissions by clicking my forms any more.

    Asked by nevingu on October 22, 2015 at 10:31 PM

    I can not see all the submissions done by our employees. Now I can nor see them anymore.





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    Answered by Sammy on October 23, 2015 at 06:20 AM

    Hello Susan,

    I did some checking on your account and it seems the forms you are mentioning were shared with you from another account with the name 1Above.

    I checked the shared forms under the mentioned account (1Above)and it appears there are no form shared with your account at the present hence the reason you cannot see them and the submissions.

    Kindly let the administrator of the account 1Above to share the required forms with you.