What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Cant edit Forms or see submissions properly after login to jotform ?

    Asked by alinatty on October 23, 2015 at 07:45 AM

    My Form is blank when I login to jotform, so cant edit it. Cant see submissions either.

    Please help.

    Page URL:

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    JotForm Support

    Answered by Charlie on October 23, 2015 at 10:15 AM


    I have fixed the forms and the submission lit. Please check if everything is good in your account. Apologies for the inconvenience.


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    Answered by alinatty on October 23, 2015 at 02:37 PM


    Many thanks, all is working now. What did you change to get it to work ?


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    JotForm Support

    Answered by Mike on October 23, 2015 at 03:57 PM

    There was a little issue caused by a database maintenance on our side, so we have re-synced your account with the database in order to fix this.

    Please feel free to contact us anytime if you need any further assistance. We will be happy to help.