I was editing my form and after 1 hour the data was lost

  • Profile Image
    yogmedi
    Asked on October 23, 2015 at 07:46 AM
  • Profile Image
    Welvin
    Answered on October 23, 2015 at 11:44 AM

    If you mean the changes you've made in the form are lost, you can simply revert it back in the form revision history. Here's our guide for that: http://www.jotform.com/help/294-How-to-View-Form-Revision-History.

    And here are some factors that are causing this problem in the form:

    a. Editing the form into multiple windows/browsers.

    b. Closing the form builder while autosave is running.

    If the issue persists even if you're not doing these two, please let us know so we can investigate further. If possible, let us know what are the actions that you've made in the form builder before the issue happens.

    Thanks