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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Facebook Integration - Question about capturing user information

    Asked by richiecon84gmailcom on October 23, 2015 at 08:39 AM

    Hello,

     

    With Facebook Integration can you have an option for just the regular form for Name and email with a submit button and then under it have the facebook button to collect name and email? This way the person has 2 options?

     

    This is my form that I want to add it too: https://form.jotform.me/52810215682451

    Page URL:
    http://richiecontartesi.com/youth-motivational-speaker/

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    Answered by realestatecoach on October 23, 2015 at 09:21 AM

    I would love to know if this is an option myself. I inquired about this a few weeks ago and I don't think it is without following FB steps and adding the frame work in the actual website.  But if you guys have found the answer....that would be awesome

    I found this, but it is a little above me:

    http://aniri.ro/geek/tutorials/how-to-make-website-registration-easier-using-facebook-accounts/

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    JotForm Support

    Answered by david on October 23, 2015 at 12:21 PM

    Hi,

    We do not currently have the ability to pull data from Facebook or any other outside source into the form.  The form itself can be embedded to a Facebook page:

    http://www.jotform.com/help/22-Adding-Form-to-Facebook-Pages

    However, we do not have a Facebook button to use to populate or collect data.

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    Answered by richiecon84gmailcom on October 23, 2015 at 12:26 PM

    David, that makes no sense because I already have the facebook button on my form? See here on directions to set this up: http://www.jotform.com/help/149-Facebook-Forms-Integration-Video

     

     

    This is my form that already has the facebook button: https://form.jotform.me/52810215682451

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    JotForm Support

    Answered by david on October 23, 2015 at 12:39 PM

    The Facebook button does not pull the data from Facebook into the form.  It replaces the submit function with the Facebook integration, which is why there is no longer a submit button once the integration is added.  If the integration pulled the data from Facebook and populated it into the form itself, your setup would be possible. 

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    Answered by richiecon84gmailcom on October 23, 2015 at 12:44 PM

     It replaces the submit function with the Facebook integration, which is why there is no longer a submit button once the integration is added. 

     

    So what is the point of it then? This doesn't make any sense?

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    Answered by realestatecoach on October 23, 2015 at 12:45 PM
    That is very good to know as I didn't know that was an option based on
    what someone told me previously for registration
    Here is a form I was looking to duplicate or make similar
    ...
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    JotForm Support

    Answered by david on October 23, 2015 at 12:52 PM

    The point of the integration is to allow users to use Facebook as a quick way to send you their data.  It was not intended to but supplemental to the form but to replace the collection of data.  It is merely an alternate way to allow for forwarding of Facebook details.

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    Answered by richiecon84gmailcom on October 23, 2015 at 12:58 PM

    Can you please show me an example how this would be beneficial or exactly how this works because I am not grasping what you are saying.

    You say  "Facebook as a quick way to send you their data." but then you say you can not use it to capture any data.

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    JotForm Support

    Answered by david on October 23, 2015 at 01:17 PM

    This is useful when you require your users data to be pulled from Facebook.  Since the forms submit action is replaced with the integration, it is not possible to submit the form without logging in to Facebook first.  The data IS captured from Facebook and forwarded via the integration, but it IS NOT placed into the form itself.  The data entered into the form itself is forwarded as well.  The form will still work to collect the other data in the form but not without a log in to Facebook.  This integration is only useful if it is required to pull data from Facebook.

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    Answered by realestatecoach on October 23, 2015 at 03:45 PM
    But using this then, the consumer would not need to fill out the
    registration form correct?
    And based on your videos we would then get an email (like normal) with all
    the contact info name, email, phone, etc?
    ...
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    JotForm Support

    Answered by david on October 23, 2015 at 04:47 PM

    Correct, if they have the data entered in their Facebook account, it will be pulled directly from there.   There is no need for them to include it in the form.  However, I believe the person who created this thread is looking to have the ability to have them enter manually OR use the Facebook integration.  With the Facebook integration present, it is required to be used so they cannot submit the form with the regular submit feature without logging in first.  This is indeed a limitation on the integration.

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    Answered by realestatecoach on October 23, 2015 at 05:45 PM
    ​Perfect. Thats exactly what I'm am looking for ​as many contacts as we
    know like to put Mickey Mouse down or Joe Blow for the actual name whereas
    with this idea you get real info
    ...
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    JotForm Support

    Answered by EltonCris on October 24, 2015 at 03:12 AM

    That's right, since the information was taken from the user's Facebook profile. On the integration, you can also select which information you want to pull out like Name, Email, Birth Date and etc.

    Hope everything is now clear. Feel  free to open a new thread should you have any other questions or concerns.

    Regards!