What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can't get JotForm to work with IE11

    Asked by Rick Tunnell on October 23, 2015 at 10:08 AM
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    Answered by Boris on October 23, 2015 at 12:58 PM

    I'm sorry to hear about your troubles in using our website, Rick, though we seem to be unable to replicate the issue. I have been able to login just fine over IE 11, and access all the functions without experiencing any issues. Here is a screenshot of IE 11 on My Forms page:

    I have also created and successfully saved a new form as well:

    Could you please let us know which part of our website seems to be failing on your end? Is it the Form Builder, Designer, are you able to see your My Forms page, etc.

    It would also help us understand and try to replicate the issue if you could provide us with a screenshot of the problem. You can attach images to your post by opening this thread directly in the browser, and using the image-shaped icon above the post editor to attach the image. Please refer to the image below for visual guidance on adding an image to your post:

    I couldn't see any issues with using our website over IE 11. We will await your response with more details, so that we can better check the issue that you are experiencing and hopefully fix it for you as well. Thank you.

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    Answered by wllmstrvs on November 27, 2015 at 09:39 AM

    I am having the same issue. The Formbuilder and accessing my forms are completely non-functional.
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    JotForm Support

    Answered by Charlie on November 27, 2015 at 12:04 PM


    Apologies for the inconvenience. To better assist you and discuss this matter, I opened a separate thread for you. Please refer to this link instead: http://www.jotform.com/answers/713074. We will address it shortly. Thank you.