What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
The unique ID I created for my form is not unique anymoreAsked by genicetracey on October 23, 2015 at 10:37 AM
I have a unique ID that has duplicated several times in the following form:
Look at Unique ID 493, it appears 23 times, other examples are below. What is the problem here, I could fix it in the Excel download, but I want the source file to match what I download, please help!
Query4 UniqueIDCountOfUniqueID493.00 23 494.00 8 495.00 5 496.00 3 497.00 3 498.00 3 499.00 3 500.00 3 501.00 3 502.00 3 503.00 3 504.00 3 505.00 3 506.00 3 507.00 3 508.00 2 509.00 2 510.00 2
We are sorry for the inconveniences you are facing due to this issue with the Unique ID widget field.
The issue is most likely related to our recent database maintenance. I have attached a ticket to this thread and escalated it to our Backend Team.
We will get back to you with update to this thread as soon as we have any news.
The issue has been resolved - the issue was found and fixed to prevent a repeat of the issue - the widget made the wrong count while some infrastructural changes were being implemented - we sincerely apologize for that.
Should you encounter any issues - please let us know.