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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Progress bar widget says 0/0 0%

    Asked by eriediocese on October 23, 2015 at 11:35 AM

    The bar itself works but the percentage never increments and the field count always stays at 0/0.

    I've tried both Explorer and Firefox.

    The form is not embedded so this is happening right on your servers.

    Page URL:

  • Profile Image

    Answered by Marcus  on October 23, 2015 at 11:46 AM

    Your form has 2 progress bar widgets. Please delete 1 to avoid conflict. 

    Once you delete 1, the actual values will be reflected like the one shown on the last screen capture.




  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 23, 2015 at 02:16 PM

    What Marcus has advised to you is correct, here is a clone of your form that is working just fine after remove the duplicate progress bar.



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    Answered by eriediocese on October 26, 2015 at 11:59 AM

    I didn't even see that lurking around there.   Thank you so much.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 26, 2015 at 01:00 PM

    You are much welcome!