Email notifications not receiving when form is submitted from website

  • Profile Image
    Asked on October 23, 2015 at 12:41 PM

    Hello,I have setup Jotform on my wordpress website through a plugin however when we fill the form,we don't receive any email and at the same time,when we fill the form outside the website (on jotform server) ,we do receive the emails.Can you please help?


    This is a re-post of a comment on Setting up Email Notifications

  • Profile Image
    Answered on October 23, 2015 at 02:34 PM

    I've tried submitting the form using direct link and seems to be working fine. I've checked the notification and it was sent successfully from our end.

    If you can let us know the webpage where the form is embedded so that we can take a look and provide you with necessary assistance.

    Thank you!

  • Profile Image
    Melissa Smith 
    Answered on December 09, 2015 at 04:38 PM

    We are not receiving an email notification when someone fills out a form online. Please help!
  • Profile Image
    Answered on December 09, 2015 at 08:15 PM


    In order to assist you better, I have moved your post to this new thread :

    I will assist you there.