- dobrien110Asked on October 23, 2015 at 12:47 PM
I am not receiving email notifications- can you please tell me why that might be?
- JotForm SupportdavidAnswered on October 23, 2015 at 02:38 PM
Your address was rejecting emails as spam
email@example.com is IN the bounce list
Reason(s) : smtp;521 5.2.1 : (DMARC:AOL) This message failed DMARC Evaluation for an AOL Domain. For more information please visit http://postmaster-blog.aol.com/2014/04/22/aol-mail-updates-dmarc-policy-to-reject/
It looks like the emails sent via Mandrill are working:
However the ones sent from firstname.lastname@example.org are being rejected. The passwords reset email looks to be the culprit since your forms are already using Mandrill. If this happens again, you can remove your own address from the bounce list from your account settings: