What does this error message mean?

  • Profile Image
    LoveMyLessons
    Asked on January 17, 2012 at 07:16 PM

    When I hit submit on my form on my website I got this message:

    Error on transaction.

    Automated recurring billing is not automated.

  • Profile Image
    liyam
    Answered on January 17, 2012 at 09:58 PM

    This error appears because your form is a subscription form.  Online subscriptions are normally on an automatic recurring billing, which means it automatically charges the subscriber on a periodical basis.

    You will need to check and verify that you are using a Card Not Present account.  Automatic Recurring Billing is activated by default on Card Not Present accounts.  You will also need to contact authorize.net in regarding your account with them.