What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a way to allow the user to enter a payment amount that is not pre-defined.

    Asked by belmontjot on October 23, 2015 at 02:51 PM

    We occasionally have events where scholarships may be awarded. This requires that the person can enter their own payment amount, or that someone in charge of the event can register for the user and enter an amount into a text field. If we add a text field to the form, can that field then be used for the payment amount?

    payment amount amount allow a
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    JotForm Support

    Answered by BJoanna on October 23, 2015 at 04:19 PM

    Thank you for contacting us. 

    You can use "Collect Donations/Custom Amount Payments" inside of you payment field. That way your users will be able to enter their own payment amount. 

    You can also pass a calculation to a payment field. Inside of this guide you can find out how:

    http://www.jotform.com/help/275-How-to-pass-a-calculation-to-a-payment-field 

    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by belmontjot on October 23, 2015 at 04:45 PM
    Hi,
    Thanks for the quick response, however it doesn’t appear that this method can be used with other payment options on the same form. For example, there might be 9 or 10 other products to choose from on the form, along with a custom payment amount. Am I correct in thinking that you can’t use a custom payment field when there are other products on the form?
    Thanks,
    Bob
    ...
  • Profile Image
    JotForm Support

    Answered by BDAVID on October 23, 2015 at 07:04 PM

    Your assumption is correct, you can not use a custom amount payment when there are other products, it's one or the other, but not both options.