What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Infusionsoft integration not working

    Asked by kimcaloca on October 23, 2015 at 04:40 PM

    I set up an Infusionsoft integration - then it gave me an error saying I had to be logged in as User? Then my Infusionsoft integration disappeared.

    infusionsoft Integration
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    JotForm Support

    Answered by Mike on October 23, 2015 at 06:12 PM

    Thank you for contacting us.

    Could you please try re-integration to see if that makes any differences?

    If this does not help, please let us know. We will be able to escalate a ticket to our Development Team.

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    JotForm Support

    Answered by Mike on October 23, 2015 at 07:28 PM

    Since we received another report about Infusionsoft integration error, we have now forwarded a bug report to our developers.

    We will keep you updated via this thread.

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    Answered by creativecatapult on March 07, 2016 at 11:43 AM

    Was this ever resolved? I am not able to get my integration to work. I have submitted a ticket.

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    JotForm Support

    Answered by BJoanna on March 07, 2016 at 02:25 PM

    Yes, this issue is resolved. I saw that you opened new thread regarding Infusionsoft integration http://www.jotform.com/answers/788917.

    We will reply you on your other thread shortly.