What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Style does not show up

    Asked by gerickson777 on October 23, 2015 at 06:23 PM

    I have a form that i had created in an older version of JotForm through the school (Greenville College).  I made an adjustment and it no longer works-- I get and "Oops!  Form not found."  Error.

    I have another account for other processes through your site and so i decided to re-create the older form (and update it some) in this account.  However-- when trying to do this, the menu/Tab with Form Style: Background does not show up and I can't find a way to get that.

    If you can help me with that, then I should be able to do the rest as the other items needed would show up as well. All the tools to the left show up -- just not the Form Styles-- which is needed for me to continue.

    Thanks for the help.   Since my other form went down, none of my students can use it to reserve studio time for school projects and so I am a bit stuck until I get this fixed.

     

    Any help is greatly appreciated.

    Thanks,
    gary

     

    Just in case, here is my old form address:
      https://forms.greenville.edu/form/32384439607

    If I could clone this and then make some adjustments, that would save a lot of time as well.

    style JotForm create
  • Profile Image
    JotForm Support

    Answered by Boris on October 24, 2015 at 06:29 AM

    I can see that the actual form has been deleted: https://form.jotform.com/form/32384439607

    You can usually try using our method How to Clone an Existing Form from a URL, but I can see that the result of cloning that particular form is not nearly as good as teh form that you have already re-created is.

    For this reason, it may be better to actually continue re-creating the form from the beginning, as you have set out to do. In order to access form styles, you can go to Setup & Embed > Preferences > Form Styles (or Field Styles, depending on your needs), as depicted in the following screenshot:

    If you need further customization abilities on your form, you can also open the Designer:

    The Designer offers much more advanced styling options, as depicted in the image below:

    Please let us know if you need further assistance, and we will be happy to help.