Problems connecting Jotform and Base thru Zapier

  • saynils5050
    Asked on October 23, 2015 at 9:04 PM

    Whenever I try to connect to my Jotform account through Zapier, it asks me to "test" my account, then "continue". When I press "test" my Jotform account, I get the following error:

     

    We hit an error adding your new account

    authorization failed: You're not authorized to use (/user/forms) What To Do Next Make sure you click "Allow" or "Accept" on the permission popup Double check your Account has the correct permissions Check out our help docs for more information

    PLEASE HELP!!! It's driving me nuts!!!

  • Elton Support Team Lead
    Replied on October 24, 2015 at 12:33 PM

    Hello,

    May we know if you are still experiencing this problem?

    I have tried it here and I am able to connect my account. The authorization was successful.

    Problems connecting Jotform and Base thru Zapier Image 1 Screenshot 20

    Please try it again and let us know if you are still  having difficulties. Thanks!