- ddowd775Asked on October 23, 2015 at 10:19 PM
The form freezes up when I attempt to add formulas to update fields. I cleared my cache, I have tried chrome, and firefox. Same thing.
- victorAnswered on October 24, 2015 at 10:52 AM
Could you please indicate if you are still having issue creating conditions?. I was able to update a field with conditions with out any issues.
Will reviewing your form I did notice that you did have invalid conditions.
Please correct or delete all the invalid conditions.
- ddowd775Answered on October 24, 2015 at 12:25 PM
Yes I have invalid conditions because I deleted fields. The formula is wrong and needed updating. I am still in the same boat. Sometimes I can update a field, if I am able to it will let me do one and then I get a grey screen. Or I always get the grey screen. Same thing in Firefox and Chrome. I have removed any invalid pieces of the formula and it didn't make a difference.
- JotForm SupportMike_GAnswered on October 25, 2015 at 12:15 AM
I would like to apologize for the inconvenience. I still cannot reproduce the issue you're having when creating or updating conditions. Can you give us the steps you're making when you're getting the issue? If you can post a screenshot here, on this thread, that would be great. This can help us determine the issue better.
We will wait for your response. Thank you.