I cant create formulas..

  • ddowd775
    Asked on October 23, 2015 at 10:19 PM

    The form freezes up when I attempt to add formulas to update fields.  I cleared my cache, I have tried chrome, and firefox.  Same thing.  

    Jotform Thread 688975 Screenshot
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  • victor
    Replied on October 24, 2015 at 10:52 AM

    Could you please indicate if you are still having issue creating conditions?. I was able to update a field with conditions with out any issues.

    Will reviewing your form I did notice that you did have invalid conditions.

    I cant create formulas Screenshot 20

    Please correct or delete all the invalid conditions. 

  • ddowd775
    Replied on October 24, 2015 at 12:25 PM

    Yes I have invalid conditions because I deleted fields.  The formula is wrong and needed updating.  I am still in the same boat.  Sometimes I can update a field, if I am able to it will let me do one and then I get a grey screen.  Or I always get the grey screen.  Same thing in Firefox and Chrome.  I have removed any invalid pieces of the formula and it didn't make a difference.

  • Mike_G JotForm Support
    Replied on October 25, 2015 at 12:15 AM

    I would like to apologize for the inconvenience. I still cannot reproduce the issue you're having when creating or updating conditions. Can you give us the steps you're making when you're getting the issue? If you can post a screenshot here, on this thread, that would be great. This can help us determine the issue better. 

    We will wait for your response. Thank you.