What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The Embedded Form is not visible on the website

    Asked by IPGProduction on October 24, 2015 at 06:32 AM
    This link is not possible to view the module.
    http://www.039allestimenti.com/contatti/preventivi.html
    and
    http://www.039allestimenti.com/EN/contacts/quotes.html
    I did some tests this morning. At first they are seen then nothing. I can get information?
    Thanks

    Franco Cardone
    Page URL:
    http://www.039allestimenti.com/contatti/preventivi.html

    not visible visible missing form embedded form
  • Profile Image
    JotForm Support

    Answered by jonathan on October 24, 2015 at 08:40 PM

    I was able to see the issue as well when I checked your jotform http://www.jotformeu.com/form/50203682750348

    The form is blank/empty. When I checked on your website, it also shows the issue

    I check your account forms, and I found that the form was on your My Forms Archived folder. 

     

    Did you archived the form?

    You will need to unarchive it also to make the form work properly on the website using its URL.

    You can use the Revision History tool as well to restore the form to the previous working version.

    user guide: -How-to-View-Form-Revision-History

    I could not determine yet the caused why the current version shows blank form. But using the Revision history to revert to the previous version should restore the form to its working state.

    Hope this help. Let us know if still not resolve.

     

  • Profile Image

    Answered by IPGProduction on October 28, 2015 at 04:48 AM

    Thank you, really thank you for the help.

    I followed the instructions and at the moment is visible.

    Keep under control the form and update you.