What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why is my form unavailable?

    Asked by Ggattuso on October 24, 2015 at 03:59 PM
    overlimit unavailable received payments free plan upgrade
  • Profile Image
    JotForm Support

    Answered by Jan on October 25, 2015 at 07:38 AM

    The account status is on overlimit. You exceeded the number of payments for free plan. The limit is only up to 10 payments and you have 12. Your account will be suspended or disabled unless you upgrade your subscription.

    Please check our pricing page for more information. Thank you.