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SailAweighAsked on October 24, 2015 at 4:15 PM
I've tried to pay for bronze upgrade but your payment engine says that my card has expired.
I tried twice and am afraid that further attempts may lead to a card error.
There is no issue with my card as other payments are processing fine.
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BJoannaReplied on October 25, 2015 at 6:48 AM
Please follow this user guide to upgrade the subscription.
http://www.jotform.com/help/331-How-to-upgrade-my-account
In the Billing Details, make sure that the expiration date you will provide for your Credit Card account is a valid date format in MM/YYYY (see screenshot below for visual guidance).
Hope this will help. Let us know if you need further assistance.