quota reached

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    Asked on October 25, 2015 at 02:15 AM

    Hello jotform,


    Our form says it has reached its quota but after logging in, I only see a few submissions. How can this be? I have on record a total of only 7 form submissions and definitely have not received the 240+ that I cannot read. Can you please help me with this?


    Thank you!

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    Answered on October 25, 2015 at 01:50 PM

    This discrepancy in submissions counter happened due to a database maintenance, this has been solved, and I put your account to sync to our database, so is fixed now.

    If you need anything else, please open a new thread, we will be glad to assist you.