What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    quota reached

    Asked by lntgamers on October 25, 2015 at 02:15 AM

    Hello jotform,


    Our form says it has reached its quota but after logging in, I only see a few submissions. How can this be? I have on record a total of only 7 form submissions and definitely have not received the 240+ that I cannot read. Can you please help me with this?


    Thank you!

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    JotForm Support

    Answered by BDAVID on October 25, 2015 at 01:50 PM

    This discrepancy in submissions counter happened due to a database maintenance, this has been solved, and I put your account to sync to our database, so is fixed now.

    If you need anything else, please open a new thread, we will be glad to assist you.