What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form got disabled, I am using the free one

    Asked by Deeveetoo on October 25, 2015 at 12:35 PM


    I'm using JotForm for about a month.. People are uploading files through my form. And today, I got an email saying that the form was disabled because of overquota. Please, help me! Do I have to buy JotForm subsciption in order to "revive" my form? I don't really want to spend my money right now :/ Is there any way to enable my form? I've already tried deleting some submissions.

    Thanks in advance.

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on October 25, 2015 at 11:20 PM

    You must download all your submissions and file and then delete them, that's the only way to free the space up.