My form got disabled, I am using the free one

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    Deeveetoo
    Asked on October 25, 2015 at 12:35 PM

    Hello!

    I'm using JotForm for about a month.. People are uploading files through my form. And today, I got an email saying that the form was disabled because of overquota. Please, help me! Do I have to buy JotForm subsciption in order to "revive" my form? I don't really want to spend my money right now :/ Is there any way to enable my form? I've already tried deleting some submissions.

    Thanks in advance.

  • Profile Image
    Jeanette
    Answered on October 25, 2015 at 11:20 PM

    You must download all your submissions and file and then delete them, that's the only way to free the space up.