What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    why can't I log in?

    Asked by JHobbs1958 on October 25, 2015 at 04:30 PM
  • Profile Image
    JotForm Support

    Answered by TitusN on October 26, 2015 at 02:33 AM

    Sorry to hear that.

    Upon checking your account - I see no reason why you should not be able to log in. 

    Is it your password/username that is failing (as below)? Try resetting the password.  

    Or you could try again through this link - http://www.jotform.us/login

    Let us know if that helps. I

    f you can take and share a screenshot of the page as you see it - that would help a lot in figuring out what's causing the login issue. 

    Looking forward.