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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I Can't Export All the Submissions

    Asked by stylingvic on October 25, 2015 at 06:51 PM

    Hi

     

    We have 1500 submissions and when I want to export the data in excel it gives me only 109 submissions.

    Please help as soon as possible.

    Thanks

    Submissions all excel thanks and
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    JotForm Support

    Answered by mert on October 26, 2015 at 04:11 AM

    Hi,

    Currently, we have encountered an issue about submissions. I checked that form's submissions and found that there are actually 109 submissions. Also, I didn't find any empty submission, so I assume there is no missing submissions.

     

    We are working to fix these submission problem and when we did, actual submissions will come, you don't need to worry about it. If you remember the actual number of your submissions, please let us know. With that, we can confirm the meaningless increase on submissions.


    Thanks for your understanding.