I Can't Export All the Submissions

  • stylingvic
    Asked on October 25, 2015 at 6:51 PM

    Hi

     

    We have 1500 submissions and when I want to export the data in excel it gives me only 109 submissions.

    Please help as soon as possible.

    Thanks

  • mert JotForm UI Developer
    Replied on October 26, 2015 at 4:11 AM

    Hi,

    Currently, we have encountered an issue about submissions. I checked that form's submissions and found that there are actually 109 submissions. Also, I didn't find any empty submission, so I assume there is no missing submissions.

    I Cant Export All the Submissions Image 1 Screenshot 20

     

    We are working to fix these submission problem and when we did, actual submissions will come, you don't need to worry about it. If you remember the actual number of your submissions, please let us know. With that, we can confirm the meaningless increase on submissions.


    Thanks for your understanding.