What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform limit

    Asked by angelasearssatx on October 25, 2015 at 11:13 PM

    I received an email saying I have hit my 1000 limit for this months' limit, but when I look at my analytics, I only have 134 submissions.  How is there such a difference?

     

    Page URL:
    https://form.jotform.com/52408376619159

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    Answered by Fertspread on October 25, 2015 at 11:26 PM

    I received this too! I hope they address it soon as I can't afford to have the forms disabled.

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    JotForm Support Manager

    Answered by Jeanette on October 26, 2015 at 12:42 AM

    We are very sorry about this, you should not receive the warnings anymore, our L2 engineers are working to fix the problem.

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    Answered by Fertspread on October 29, 2015 at 07:54 PM

    My account has now been disabled. PLEASE rectify this! 

     

    Dear Fertspread,

    You have currently reached the limits of your account. Your forms are disabled now.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?username=Fertspread

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/

     
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    JotForm Support Manager

    Answered by Jeanette on October 29, 2015 at 11:41 PM

    I've corrected the problem, if this persists, let us know.