What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How come my form submissions do not come to the email address that I requested they come to? I have to go to jot forms to get the info?

    Asked by dlittlefield on September 30, 2010 at 09:10 AM
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    JotForm Founder

    Answered by aytekin on September 30, 2010 at 09:19 AM

    I made a test submission and checked the email server logs. The email was accepted by Gmail.

    Can you check the spam folder?