my account calculate the number of submissions is wrong

  • Profile Image
    hui kam chu
    Asked on October 26, 2015 at 04:53 AM

    my account calculate the number of submissions is wrong,

    but submission records are 1985 total. why ??

     

     

  • Profile Image
    Clinic28
    Answered on October 26, 2015 at 05:01 AM

    My account does the same. Please help
    .
  • Profile Image
    beril
    Answered on October 26, 2015 at 05:03 AM

    Hi,

    Thank you for reporting us and also we are sorry for confusion.

    This issue is related with our system. We are trying to fix it. I've reset your counter to zero and activated your account back.

    Thank you for your understanding.

    If you have any question or issues, please do not hesitate contacting us. We will glad to assist you.

  • Profile Image
    hkftu
    Answered on October 26, 2015 at 05:06 AM

    thanks a lot

  • Profile Image
    beril
    Answered on October 26, 2015 at 06:38 AM

    Hi,

    You are kindly welcome. :) We are very glad to hear that the issue has been resolved for you.

    If you have any issue, We will be happy to help.